Privacy Policy

Last updated: 10th June 2024

Elkstone Studios ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website (www.elkstone-studios.com), use our services, or interact with us in other ways.

1. Information We Collect
We collect information about you directly from you and from third parties, as well as automatically through your use of our website.

Information You Provide:

• Contact Information: Name, email address, and phone number.

• Personal Preferences: Details provided for event venue hire or other service preferences.

• Payment Information: Payment details processed via Stripe for events or other services.

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Information We Collect Automatically:

• Cookies and Tracking Technologies: Information about your device, browsing actions, and patterns.

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2. How We Use Your Information
We use your information to:

• Provide, operate, and maintain our services.

• Process and manage payments.

• Communicate with you, including responding to your inquiries and sending you updates.

• Personalise your experience and deliver content and product offerings relevant to your interests.

• Improve our website and services.

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3. Sharing Your Information
We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors, including Stripe, that help us process payments, manage data, and perform other business functions.

• Legal Obligations: When required by law or to respond to legal process.

• Business Transfers: In connection with a merger, sale, or acquisition.

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4. Data Security
We use appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

5. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal information, and to object to or restrict processing of your personal information.

6. Cookies and Tracking Technologies
For information about the cookies we use and how to manage them, please see our Cookie Policy.

7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:

Elkstone Studios
Elkstone, Cheltenham, GL53 9PQ

Email: info@elkstone-studios.com

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